Select Language Below
TheTranslatorStore.com knows you want your Translator products quickly so we try to get your items shipped as soon as possible. The following gives you a guideline of our Shipping Policies.
TheTranslatorStore.com uses UPS ground, FedEx 2 Day or FedEx 1 Day to ship our products from our warehouse in Long Island City, NY. Depending on your location, it will take anywhere from 1-5 days to ship UPS Ground. Orders usually ship between 24-48 hours from our warehouse. During periods of high volume, such as the holiday season, please allow 3-5 days for an order to ship.
* If you need a package to arrive by a specific date, you MUST select FedEx 2ND DAY AIR, OR FedEx 1 Day Air, to ensure delivery on a specific date.
Orders made with priority shipping usually will leave the same business day, if ordered by 12 noon, EST. We provide overnight delivery on business days only.
Our U.S. warehouse keeps a constant inventory. However, in the event an item you purchased is back ordered or out of stock, we will notify you via email. We will inform you when we expect to receive our restock of the item. You may choose to wait for your back ordered item, select a different item, or cancel your order at that time.
Currently we only ship to addresses in the United States.
We cannot change an order once it's been printed in our warehouse. We can cancel the order for you, providing it has not shipped yet, and you may remake the order with appropriate changes.
Items shipped to Nevada are subject to a 8.15% sales tax, added to the order total. All other states will not be charged sales tax.
This warranty does not apply if the product has been damaged by accident, abuse, misuse or as a result of service by any other party.
Except for the limited warranties above, this product is provided on an "as is" basis, without any other warranties or conditions, express or implied, including, but not limited to, warranties of merchantable quality, merchantability or fitness for a particular purpose, or those arising by law, statute, usage of trade, or course of dealing. This warranty applies only to actual product and does not include batteries etc. Any damages caused by batteries are not covered by this warranty. Neither manufacturer nor we shall have any liability for any indirect, incidental, special, or consequential damages whatsoever, including, but not limited to, loss of revenue or profit, lost or damaged data or other commercial or economic loss, even if we have been advised of the possibility of such damages, or they are otherwise foreseeable. We are also not responsible for claims by a third party. Manufacturer's maximum aggregate liability to you shall not exceed the amount paid by you for the product as evidenced by your purchase receipt. If the laws of the relevant jurisdiction do not permit full waiver of implied warranties, then the duration of implied warranties and conditions are limited to the duration of the express warranty granted herein.
Merchandise Return Policy
Defective purchases returned for replacement will be replaced in a timely manner with no additional expenses to you. If you have questions, please contact us via the contact form.
We will handle your return/exchange promptly as it is received. Please allow up to one billing cycle from the date of the return for credits to appear on your credit card statement.
Incorrect Item Received
Damaged Item Received
If you have any questions about returning or exchanging merchandise, please contact us via the contact form.